Crowne Plaza Hotel - Acapulco

Av. Costera Miguel Aleman 1803, Acapulco, Mexico, 39670  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Hotel - Acapulco

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Reflex massage

Overview

This beachfront hotel's accommodations are in the heart of Acapulco's coveted Golden Zone, five minutes from downtown and just over 30 minutes from Acapulco International Airport.

The hotel features a wide choice of beautifully decorated guest rooms and suites that are designed for memorable holidays.

Hotel offer four excellent dining options: I'Paglicacci, Los Arcos, Nude at the Beach and Los Caracoles. From fine Italian cuisine and Mexican delights to International breakfast, lunch and dinner buffets, guests enjoy the delicious variety.

Considered to be ideal for your business meetings, this hotel has six well-appointed meeting rooms with the largest one capable of accommodating up to 1000 people.

There is also a gym and swimming pool available onsite for health conscious guests.

Number of floors:   27.  Number of rooms:   506.

Rooms

The hotel features 427 deluxe rooms, 28 junior suites, 48 bahia suites, two governor suites, and one presidential suite.

Most of the rooms offer panoramic ocean views.

Each of standard rooms has stylish decor, a private balcony and all the conveniences of home.

Governor suites feature gracious Jacuzzi tubs, as well, and the incredible Presidential Suite boasts a private sun deck with a small pool, a Jacuzzi tub and three private balconies.

Two rooms that are available have handicap facilities.

Dining options

Los Caracoles - serve delicious breakfasts a la carte or buffet and food service on the terrace or inside, with air conditioning found next to the pool and view of the bay.

Los Arcos - restaurant with Mexican specialties and steakhouse, with traditional Mexican music, located at lobby level.

I Pagliacci - Italian cuisine carefully prepared by our Italian chef. Located at lobby level.

Nude At The Beach - enjoy beverages and the seafood by the beach, and a great atmosphere.

Pool Bar - beside the beach pool and tanning area, tropical drinks. Located at pool level.

Room service during limited hours is available.

A full breakfast is served and charges are applicable. 

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Souvenir shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Guest Parking

  • private parking is possible on site at USD 5 per day.

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center
  • Volleyball
  • Tennis

Services

  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Sun terrace
  • Reflex massage

Room view

  • Sea view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Tea and coffee facilities
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Media

  • HBO available
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  1 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Crowne Plaza Hotel - Acapulco Acapulco location
Show big map »

Hotel Address:

Av. Costera Miguel Aleman 1803, Acapulco, Mexico, 39670

Get directions
City Center
  • Acapulco
    2700 ft
Airports
  • Acapulco, Alvarez (ACA)
    10.8 mi
Restaurants
  • Los Metates (cuisine: Mexican, Sandwiches, Family Fare)
    800 ft
  • Texas Ribs Costera (cuisine: American)
    1300 ft
Beaches
  • Playa Condesa
    4200 ft
  • Playa Caletilla
    1.0 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  1 pm
  • Number of floors:
    27
  • Number of rooms:
    506

Hotel Awards

MexicanHOTEL AWARDSRecommendedAcapulcoCrowne Plaza

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

The hotel features 427 deluxe rooms, 28 junior suites, 48 bahia suites, two governor suites, and one presidential suite.

Most of the rooms offer panoramic ocean views.

Each of standard rooms has stylish decor, a private balcony and all the conveniences of home.

Governor suites feature gracious Jacuzzi tubs, as well, and the incredible Presidential Suite boasts a private sun deck with a small pool, a Jacuzzi tub and three private balconies.

Two rooms that are available have handicap facilities.

Crowne Plaza Guest RoomCrowne Plaza Guest RoomCrowne Plaza Guest RoomCrowne Plaza Guest Room
Guest Room
Bed type: Double beds or King Size bed or Double Bed
Size: 270 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Room, 2 Double Beds, Accessible, Non Smoking

Room facilities
    Crowne Plaza Standard Triple RoomCrowne Plaza Standard Triple RoomCrowne Plaza Standard Triple Room
    Standard Triple Room
    Bed type: Triple
    Size: 220 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities
      Crowne Plaza Wheelchair Accessible RoomCrowne Plaza Wheelchair Accessible RoomCrowne Plaza Wheelchair Accessible Room
      Wheelchair Accessible Room
      Bed type: Double beds
      Size: 220 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      This air-conditioned double room with 2 double beds is especially designed for wheelchair users. The toilet and shower include grab bars.

      Room facilities
        Crowne Plaza SuiteCrowne Plaza SuiteCrowne Plaza SuiteCrowne Plaza Suite
        Suite
        Bed type: King Size bed or 1 Twin bed or Double Bed
        Size: 325 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Suite, 1 King Bed, Non Smoking (BAHIA) - Advance Purchase Offers

        Room facilities
          Crowne Plaza Junior SuiteCrowne Plaza Junior SuiteCrowne Plaza Junior SuiteCrowne Plaza Junior Suite
          Junior Suite
          Bed type: King Size bed or 1 Super-King Size bed and 1 Sofa bed
          Size: 270 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Junior Suite, 1 King Bed, Partial View

          Room facilities

            How to reach hotel

            hotel Crowne Plaza Hotel - Acapulco Acapulco location
            Show big map »

            Hotel Address:

            Av. Costera Miguel Aleman 1803, Acapulco, Mexico, 39670

            Get directions
            City Center
            • Acapulco
              2700 ft
            Airports
            • Acapulco, Alvarez (ACA)
              10.8 mi
            Restaurants
            • Los Metates (cuisine: Mexican, Sandwiches, Family Fare)
              800 ft
            • Texas Ribs Costera (cuisine: American)
              1300 ft
            Beaches
            • Playa Condesa
              4200 ft
            • Playa Caletilla
              1.0 mi
            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  1 pm
            • Number of floors:
              27
            • Number of rooms:
              506

            Hotel Awards

            MexicanHOTEL AWARDSRecommendedAcapulcoCrowne Plaza

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Mexico

            Use Badge

            Crowne Plaza Location

            Legend
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            • Airports
            • Underground stations
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            • Museums
            • Convention centers
            • Stadiums
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            • General

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            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Popular areas

            • City Center - 2300 ft

            Amusement

            • Palladium - 2.5 mi

            Local Attractions

            • Playa Caletilla - 1.0 mi
              Acapulco 39390Mexico
            • Santa Prisca Cathedral - 1.2 mi
              Plaza Borda, Taxco
            • Acapulco Historical Museum - 1.6 mi
              Calle Hornitos, Acapulco
            • Old Acapulco - 1.1 mi
              AcapulcoMexico
            • Silver Museum (Museo de la Plateria) - 1.2 mi
              Plaza Borda, Taxco

            Near the hotelNear the hotel

            • CiCi Acapulco Magico - 2100 ft
              Av Costera Miguel Aleman s/n esq Cristobal Colon, Acapulco
            • Parque Papagayo - 4100 ft
              Costera Miguel Aleman, s/n, Acapulco
            • Centro Cultural de Acapulco - 4200 ft
              Costera Miguel Aleman, s/n, Acapulco
            • Laguna de Coyuca - 2600 ft
              Carretera Pie de la Cuesta, Pie de la Cuesta
            • Playa Condesa - 4200 ft
              Costera Miguel Aleman, s/n, Acapulco

            Restaurants Nearby

            • Los Metates - 800 ft

              Address: Costera Miguel Aleman (near Galeria Diana)

              60% likes this, based on 22 reviews
              Cuisine: Mexican, Sandwiches, Family Fare

            • El Gran recuerdo - 1600 ft

              Address: Costera M.Aleman S/N, Num. Int. FR II

              85% likes this, based on 4 reviews
              Cuisine: Contemporary, Mexican

            • Tacos & Beer - 2300 ft

              Address: La Condesa

              61% likes this, based on 64 reviews
              Cuisine: Mexican

            • Texas Ribs Costera - 1300 ft

              Address: Av. Costera Miguel Aleman S/N
              Phone: 744-484-3293

              69% likes this, based on 70 reviews
              Cuisine: American
              Price Range: USD 17 - USD 25

            • La Casa de Tere - 1800 ft

              Address: Calle Alonson Martin 1721
              Phone: (744) 485-7735

              86% likes this, based on 26 reviews

            Getting there.

            Acapulco Airport Juan N Alvarez( ACA) - 15km north to hotel.

            Direction from airport:

            From the federal Mexico-Acapulco highway, enter through the Maxitunel, take Av.Farallon turn to the right second block beach side is located.

            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  1 pm
            • Number of floors:
              27
            • Number of rooms:
              506

            Hotel Awards

            MexicanHOTEL AWARDSRecommendedAcapulcoCrowne Plaza

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Mexico

            Use Badge

            Hotels nearby
            Cities nearby

            Crowne Plaza Reviews

            Guest reviews are submitted by our customers after their stay at Crowne Plaza

            Average guest rating

            6.6out of 10
            Good
            Based on 53 reviews

            Rating by category:

            Location
            8.5
            Rooms
            8.0
            Value
            10.0

            Individual guest reviews

            • Single
              5.4

              The staff were pleasant and keen to help.

              The condition of the hotel was not of a 4* quality. I had a dirty bath where there was hair when got there and the sink was rusting. The bed valence was dirty and it was dusty under the bed. Not to my expectation. I felt more effort could have been done to make the stay more welcoming. Also the taxi who are sponsored by the Hotels are con. I had one driver who insisted on taking me on a tour, perhaps I was taken in by the driver named Armando. 200 pesos he said it would cost then it turns out that it was per hour. He did not state that, just be careful and not to be fooled by them.

            • Single
              7.8

              beach and breakfast

            • Older travelers
              5.4

              It was a nice room. The area is perfect right on the beach.

              When we arrived the room was not cleaned up. Had to wait for it to be ready. The TV channels were very few.

            • Couple
              6.6

              The Oceanview was stunning, The rooms were very comfortable and spacious, One of the few hotels in Mexico that has provides Iron and Ironing board, mini fridge and coffee maker. very close to shopping malls, restaurants and grocery stores. The bell boys and parking stuff were very friendly and helpful even though it was crazy busy.

              Too many children on the pool, They didn't have enough stuff for how busy it gets during the summer vacation, so our room was cleaned in a hurry, they forgot to replaced the coffee and coffee mugs, they took our remote and didn't send it back when we asked for it and we didn't have hand towels. They gave us a very low exchange rate so we ended paying a lot more for our room than we expected.

            • Couple
              8.8

              Nice big rooms, all with ocean views

              Reception always busy, have to wait ages to speak to someone, but a small complaint!

            • Single
              7.4

              Staff were friendly and accommodating. Room had good view. Room service was fast.

              Found a dead cockroach almost immediately upon checking in. Staff apologized and sent someone to clean the room, but otherwise did nothing...not offering me free breakfast or any other offset. AC didn't work so great, so it ran warm in the room. The cleaning crew were hit or miss, one day leaving a bath mat, for instance, and the next day forgetting it. Overall, the furnishings and the bathroom fixtures were a little shabby. Slow drain on the sink, for instance. Shower didn't work very well. Elevators were slow and infrequent, a real irritant. When they finally did arrive, they were often so jam-packed with people that you had to wait for the next elevator. Sometimes, I waited six or seven minutes. That is a bit too much. Found, to my surprise, that simply sitting on a chaise lounge under a tent on the beach would run me an extra 150 pesos a day, a true rip-off, considering how much I was already spending on the room, parking, etc. Maybe the hotel has no claims on the beach directly in front of it, so perhaps there is nothing to do about it, but to me it seemed like legalized robbery. Finally, I thought the pools were a little underwhelming. Small, shallow, and overcrowded.

            • Couple
              10.0

              Everything was great

            • Couple
              9.6

              I really liked the location of the hotel! just next to the market, to the VIP Cinepolis, many cafes and restaurantes for decent prices! It's not Diamante, but it's completely safe (asked locals many times about the crime risk and they told us that it's dangerous just in the mountain part).

              needs just a little bit of renovation, though it was very neat and clean

            • Couple
              2.4

              It was The worse hotel ever!!! Extremely dirty & staff isn't helpful at all. I will never recommend this hotel nor won't choose it at all!

            • Older travelers
              7.0

              The view

              It is a hotel that is completely without charm, it's lacks authenticity. You could be anywhere in the world.

            • Older travelers
              8.2

              we had a fabulous view from the 22nd floor. Couldn`t stop taking photos. Sunset incredible. We stopped off at this hotel for one night on our way from Ixtapa to Hualtaco *driving...yes was quite the trip...and we are booking in on our way back as well as we were very happy there.

            • Couple
              7.4

              Near the beach with a nice overlooking Some animation Several resetaurants

              Very slow guys on reception..

            • Couple
              7.4

              The price/quality is equivalent

              The music they play in the beach is old, loud and all days the same. Most of the people doesnt spoke english

            • Family with children
              4.6

              The location is great. In the cosetera area close to everything.

              The beds were very small and uncomfortable. The shower curtains were dirty. There was nothing to sit on the porches. The pools were small and one looked way over clorinated.

            • Couple
              10.0

              Fantastic stay, would recommend! lovely spacious rooms with stunning views!!!

            How to reach hotel

            hotel Crowne Plaza Hotel - Acapulco Acapulco location
            Show big map »

            Hotel Address:

            Av. Costera Miguel Aleman 1803, Acapulco, Mexico, 39670

            Get directions
            City Center
            • Acapulco
              2700 ft
            Airports
            • Acapulco, Alvarez (ACA)
              10.8 mi
            Restaurants
            • Los Metates (cuisine: Mexican, Sandwiches, Family Fare)
              800 ft
            • Texas Ribs Costera (cuisine: American)
              1300 ft
            Beaches
            • Playa Condesa
              4200 ft
            • Playa Caletilla
              1.0 mi
            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  1 pm
            • Number of floors:
              27
            • Number of rooms:
              506

            Hotel Awards

            MexicanHOTEL AWARDSRecommendedAcapulcoCrowne Plaza

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Mexico

            Use Badge